Get in touch
Have an idea, feature request, or a thought about Racksy? Send it to feedback@racksy.in. We read messages as an independent developer, so replies may take a little time. Children should ask a parent or guardian to get in touch. Racksy also offers WhatsApp feedback under Settings → Help & feedback.
A few quick answers
Does Racksy need an account or internet?
No account is needed. Core inventory features and local reminders work on your device. Support links and any saved online product images need internet access.
Will Racksy show sponsored recommendations?
Not in the public release. If introduced later, related-product recommendations will be clearly labelled “Sponsored,” separate from inventory, and may open a retailer’s website or app only when you tap them. The retailer’s terms and privacy policy apply after you leave Racksy.
Why didn’t a reminder appear?
Check reminders in Racksy Settings, notification permission in Android settings, and the item’s expiry and reminder date. Battery restrictions can delay alerts. Notifications are helpful nudges, not guaranteed alarms.
What if a label only has a month and year?
Racksy treats that expiry as the last day of the month. Only add a day when the package supplies one. Always follow the manufacturer’s safety and storage instructions.
Can I restore a deleted item?
Open Settings → Bin. Deleted items and Spaces can be restored for seven days unless permanently deleted earlier. Once a Bin record is removed, Racksy cannot restore it.
Can I move everything to another phone?
Racksy has no cloud sync or export in this release. Device backup or transfer may depend on your phone settings, but it is not a Racksy backup service and should not be relied on as the only copy.